TERMS AND CONDITIONS
1. The Agreement
Iflow's Internet Service, also known as Iflow.net, Iflow Paland Iflow Message Centre ("Service(s)"), owned and operated
by DiaryBook Limited trading as Iflow, are provided
to you ("Member") under this agreement and any operating rules,
policies, price schedules, or other supplemental documents which are expressly
incorporated herein by a reference in this agreement and published from
time to time by Iflow. This agreement (which includes such expressly incorporated
supplemental documents) comprises the entire agreement between Member
and Iflow and supersedes all prior agreements between the parties regarding
the subject matter contained herein. Notwithstanding the foregoing, Members
use of any software which is provided by Iflow and may be related to the
Service(s) shall be pursuant to a separate agreement governing Member's
use of such software.
BY COMPLETING THE REGISTRATION PROCESS YOU ARE INDICATING YOUR AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT,
INCLUDING, BUT NOT LIMITED TO, USE OF THE SERVICES IN COMPLIANCE WITH SECTION 11, MEMBER CONDUCT.
2. DESCRIPTION OF SERVICES
Iflow is providing Member with a capability to send and receive text, SMS, email and fax messages to
and from Members Iflow Account and/or email system.
Further Member may have access to marketing
lists owned by Iflow and/or third parties and the Member has the
ability to create and maintain their own marketing lists. The service
allows the Member to start fax, email and SMS Text Message broadcasts
to the content of the above mentioned marketing lists. In consideration
for the Service(s), Member agrees to: (1) provide certain limited information
about Member as prompted to do so by the Service (such information to
be current, complete and accurate) and (2) maintain and update this information
as required to keep it current, complete and accurate. The information
requested on original sign up shall be referred to as registration data
("Registration Data"). Although Iflow will take reasonable measures
to exclude Member's name, mailing address, email address, account and
phone number from any disclosures, Iflow may (i) in certain cases where
Member accesses Iflow's site from other third party sites, release Member's
email address to such third party, and (ii) as Member expressly directs
Iflow, release Member's email address to any other person Member may specifically
designate. Notwithstanding the foregoing, due to the existing legal and
regulatory environment, Iflow cannot ensure that Member's personally identifiable
information or Member's private communications will not be disclosed to
third parties. By way of example (without limiting the foregoing), Iflow
may be forced to disclose information to the government or third parties
under certain circumstances, or third parties may unlawfully intercept
or access transmissions or private communications. Further, Iflow can
(and Member hereby authorizes Iflow to) disclose Registration Data or
any information about Member to law enforcement or other government officials
as Iflow, in its sole discretion, believes necessary or appropriate. Therefore,
Iflow does not promise, and Member should not expect, that personally
identifiable information or private communications will always remain
private.
2.1 TERMS OF SERVICE
Member's account must have a sufficiently positive messaging balance to send messages using Iflow.
If the Member is cleared for credit then the Member will adhere to Iflow's 30 days credit term and
will not allow any amounts remain outstanding beyond this period measured by date of invoice.
3. PRIVACY POLICY
The Iflow current privacy policies, which are incorporated herein by this
reference, are available at https://www.iflow.net/privacy.
By accepting this Agreement, Member expressly consents to disclosures
of Member's personal identification and other personal information to
third parties, and to Iflow's use of Member's information, as enumerated
in Iflow's then-current privacy policies. Although Iflow acts as a passive
conduit for Member to receive and send information of Member's own choosing,
Member acknowledges and agrees that certain technical processing of, and
access to fax, email and SMS text messages and their content may be required
to: (1) route the messages; (2) conform to connecting networks' technical
requirements; (3) conform to the limitations of the Service; (4) prevent
or minimize disruptions to the Service; or (5) conform to other similar
requirements. Iflow may send to Member periodic emails containing information
about Iflow, updates on new Service features, Service usage tips, information
about third party services that are likely to be of interest to Iflow
members, and member satisfaction questions. Currently, Iflow estimates
that it will send about 1-2 such emails per quarter. If Member does not
want to receive these emails, at any time Member may cancel his/her Service
pursuant to the terms of this Agreement by notifying Iflow. In addition
to the periodic emails, Iflow may use Member's email address to send to
Member administrative notices about Member's account (such as notices
about newly received messages).
4. MODIFICATIONS TO TERMS OF SERVICE AND PRIVACY POLICIES
Iflow may automatically amend this Agreement or its privacy policies at
any time by (i) posting a revised Iflow Terms of Service document or privacy
policies document on the Iflow website, and/or (ii) sending
information regarding the Agreement or privacy policies amendment to the
email address Member provides to Iflow. Member is responsible for regularly
reviewing the Iflow Website to obtain timely notice of such
amendments. Member's continued use of Member's membership account after
such amended terms or policies have been posted or information regarding
such amendment has been sent to Member shall be deemed acceptance by Member
of the amended Agreement or privacy policies. Otherwise, this Agreement
and the privacy policies may not be amended except in writing signed by
both parties.
5. MODIFICATIONS TO SERVICE
Iflow reserves the right to modify or discontinue the Service with or
without notice to Member. Iflow shall not be liable to Member or any third
party should Iflow exercise its right to modify or discontinue the Service.
6. MEMBER ACCOUNT, PASSWORD, AND SECURITY
As part of the registration process, Member shall be required to provide
an email address. Once Member becomes a member of the Service, an activation
code will be automatically sent to Member by email. Once the account is
activated the Member may change certain details of the account by accessing
the My Account section of the website. Member is entirely responsible
if Member does not maintain the confidentiality of Member's password,
fax number and account information. Furthermore, Member is entirely responsible
for any and all activities which occur under Member's account. Member
agrees to immediately notify Iflow of any unauthorized use of Member's
account or any other breach of security known to Member. MEMBER UNDERSTANDS
AND AGREES THAT MEMBER IS NOT THE OWNER OF ANY FAX or SMS TEXT NUMBER
ASSIGNED TO MEMBER BY Iflow. ALL SUCH FAX AND TEXT NUMBERS ARE OWNED SOLELY
BY Iflow. MEMBER UNDERSTANDS AND AGREES THAT FOLLOWING THE TERMINATION
OF SERVICE FOR ANY REASON, SUCH FAX OR TEXT NUMBER MAY BE RE-ASSIGNED
IMMEDIATELY TO ANOTHER MEMBER AND MEMBER AGREES THAT Iflow WILL NOT BE
LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO DIRECT,
INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES) ARISING OUT OF ANY SUCH RE-ASSIGNMENT,
AND MEMBER HEREBY WAIVES ANY CLAIMS WITH RESPECT TO ANY SUCH RE-ASSIGNMENT,
WHETHER BASED ON CONTRACTUAL, TORT OR OTHER GROUNDS, EVEN IF Iflow HAS
BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
7. DISCLAIMER OF WARRANTIES
MEMBER EXPRESSLY AGREES THAT USE OF THE SERVICE IS AT MEMBER'S SOLE RISK.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE"
BASIS. Iflow EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Iflow MAKES NO
WARRANTY THAT THE SERVICE WILL MEET MEMBER'S REQUIREMENTS, OR THAT THE
SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES
Iflow MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE
USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY COMMUNICATIONS
OR TRANSMISSIONS, OR THE ACCURACY OF ANY TRANSLATION OR ALTERATION OF
MEMBER'S TRANSMISSIONS OR DATA, OR THE ACCURACY OF ANY INFORMATION OBTAINED
THROUGH THE SERVICE, OR THE ACCURACY OR RELIABILITY OF ANY FILTERING TECHNOLOGY
USED IN CONNECTION WITH THE SERVICE, OR THAT DEFECTS IN THE SOFTWARE WILL
BE CORRECTED. MEMBER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA
DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE
AT MEMBER'S OWN DISCRETION AND RISK AND THAT MEMBER WILL BE SOLELY RESPONSIBLE
FOR ANY DAMAGE TO MEMBER'S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS
FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. Iflow MAKES NO WARRANTY
REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICE
OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICE. Iflow ASSUMES NO
RESPONSIBILITY FOR THE DELETION OR FAILURE TO STORE FAX, EMAIL AND SMS
TEXT MESSAGES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED
BY MEMBER FROM Iflow OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY
NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO
MEMBER.
8. LIMITATION OF LIABILITY
IN NO EVENT SHALL Iflow OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY
TO USE THE SERVICE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS AND
SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED
OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE
OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF MEMBER'S TRANSMISSIONS
OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE,
DATA OR OTHER INTANGIBLE, EVEN IF Iflow HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Iflow'S LIABILITY TO MEMBERS OR ANY THIRD PARTIES IS
LIMITED TO €50. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR
EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME
OF THE ABOVE LIMITATIONS MAY NOT APPLY TO MEMBER.
9. NO RESALE OR COMMERCIAL USE OF THE SERVICE
Member's right to use the Service is personal to Member. Member may be
either an individual or a corporation or business entity, but Member agrees
not to resell the use of the Service unless given explicit written permission
to do so.
9.1. SERVICES PROVIDED BY OTHER SERVICE PROVIDERS
Iflow offers the Service to its Members as a capability, consistent with
the terms and conditions hereof, for generating, acquiring, storing, transforming,
processing, retrieving, broadcasting, utilizing or making available information
via telecommunications services purchased from telecommunications carriers
("Carriers") and information services purchased from other ISPs.
Iflow does not provide or resell telecommunications services, but where
necessary may obtain and integrate telecommunications services from Carriers
as part of the Service it offers to its Members.
10. FAIR USAGE POLICY
Iflow has set no fixed upper limit on the number of text, email or fax messages a Member
may send or receive through the Service, however, Member shall take no
actions which impose an unreasonable or disproportionately large load
on Iflow resources (as determined by Iflow in light of the load imposed
by other Members generally).
11. MEMBER CONDUCT
Member is solely responsible for the contents of his or her transmissions
through the Service, and, as stated above, Iflow simply acts as a passive
conduit for Member to receive and send information of Member's own choosing.
However, Iflow reserves the right to take any action with respect to the
Services that Iflow deems necessary or appropriate in Iflow's sole discretion
if Iflow believes Member or Member's information may create liability
for Iflow, compromise or disrupt the Service for Member or other Iflow
members, or cause Iflow to lose (in whole or in part) the services of
Iflow's ISPs or other suppliers. Member's use of the Service is subject
to all applicable local, national and international laws and regulations
(including without limitation those governing account collection, export
control, consumer protection, unfair competition, anti-discrimination
or false advertising). Member agrees: (1) to comply with Irish law regarding
the transmission of technical data exported from the Ireland through the
Service; (2) not to use the Service for illegal purposes; (3) not to interfere
or disrupt networks connected to the Service; (4) to comply with all regulations,
policies and procedures of networks connected to the Service; (5) not
to use the Service to infringe any third party's copyright, patent, trademark,
trade secret or other proprietary rights or rights of publicity or privacy;
and (6) not to transmit through the Service any unlawful, harassing, libellous,
abusive, threatening, harmful, vulgar, obscene or otherwise objectionable
material of any kind or nature. Member further agrees not to transmit
any material that encourages conduct that could constitute a criminal
offence, give rise to civil liability or otherwise violate any applicable
local, state, national or international law or regulation. The Service
makes use of the Internet for Member to receive information of Member's
own choosing; therefore, Member's conduct is subject to Internet regulations,
policies and procedures.
12. INDEMNIFICATION
Member agrees to indemnify and hold Iflow, its parents, subsidiaries,
affiliates, officers and employees, harmless from any claim or demand,
including reasonable legal fees, made by any third party due to or arising
out of Member's use of the Service, the violation of this Agreement by
Member, or the infringement by Member, or other user of the Service using
Member's computer, of any intellectual property or other right of any
person or entity.
13. TERMINATION
Iflow may immediately terminate Member's membership and right to use the
Service (1) if Member breaches this Agreement, (2) if Iflow is unable
to verify or authenticate any information Member provides to Iflow, (3)
if such information is inaccurate or, (4) if Iflow decides, in its sole
discretion, to discontinue offering the Service. Iflow shall not be liable
to Member or any third party for termination of Service. Member may terminate
the Service with or without cause at any time and effective immediately
by written notice to Iflow. Should Member object to any terms and conditions
of the Agreement or any subsequent modifications thereto or become dissatisfied
with the Service in any way, Member's only recourse is to immediately:
(1) discontinue use of the Service; (2) terminate Service membership;
and (3) notify Iflow of termination. Upon termination of the Service,
Member's right to use the Service immediately ceases. Member shall have
no right and Iflow will have no obligation thereafter to forward any unread
or unsent messages to Member or any third party. Iflow reserves the right
to refuse the Service to any Member who has cancelled any number of previous
Service accounts.
14. PARTICIPATION IN PROMOTIONS OF ADVERTISERS
Member may enter into correspondence with or participate in promotions
of the Advertisers showing their products on the Service. Any such correspondence
or promotions, including the delivery of and the payment for goods and
services, and any other terms, conditions, warranties or representations
associated with such correspondence or promotions, are solely between
the corresponding Member and the Advertiser. Iflow assumes no liability,
obligation or responsibility for any part of any such correspondence or
promotion.
15. PROPRIETARY RIGHTS TO CONTENT
Member acknowledges that content, including but not limited to text, software,
music, sound, photographs, video, graphics or other material contained
in either sponsor advertisements or email-distributed, commercially produced
information presented to Member by the Service ("Content") by
Iflow or Iflow's Advertisers, is protected by copyrights, trademarks,
service marks, patents or other proprietary rights and laws; therefore,
Member is only permitted to use this Content as expressly authorized by
the Service or the Advertiser. Member may not copy, reproduce, distribute,
or create derivative works from this Content without expressly being authorized
to do so by the Service or the Advertiser.
16. GENERAL TERMS
This Agreement shall be governed by and construed in accordance with the
laws of Ireland (excluding laws governing the conflict of laws) and the
parties submit to the jurisdiction of the Irish Courts. This will not
prevent Iflow from pursuing a claim for breach of contract, copyright
infringement or otherwise in respect of this Agreement, the Service, or
the Data in any other jurisdiction throughout the world. Iflow's failure
to act with respect to a breach by Member or others does not waive Iflow's
right to act with respect to subsequent or similar breaches. Member may
not assign or transfer this Agreement or any rights hereunder, and any
attempt to the contrary is void. Iflow shall not be liable for any delay
or failure to perform resulting directly or indirectly from any causes
beyond Iflow's reasonable control. Member agrees that Iflow may communicate
with Member via email and any similar technology for purposes relating
to Member's membership or the Service and any other services provided
or which may in the future be provided by Iflow or on Iflow's behalf.
This Agreement sets forth the entire understanding and agreement between
the parties with respect to the subject matter hereof. The Service hereunder
is offered by Iflow, located at Unit 6 Whitestown Road, Whitestown Industrial
Estate, Tallaght, D24 E729, Ireland. Iflow's phone number
is (353 1) 287 3077.
17 SMS Text Service Terms
17.1. Risks
The customer agrees that, by definition, access to the Internet, the GSM
network and other communication media is associated with risks concerning
authentication, data security, privacy, availability of services, reliability
of transmission etc. - The customer agrees to bear full and exclusively
responsibility arising from such risks and consequences of the customer's
usage of Iflow services.
17.2. Delivery
The customer acknowledges that Iflow delivers SMS messages via major telecommunications
companies and mobile network providers and can therefore only influence
the delivery resp. transmission of SMS messages within the technical constraints
imposed by the abovementioned providers.
SMS messages submitted via the Service will be transferred to the addressed
mobile recipients within seconds to minutes, provided that the recipient's
phone is switched on and located in an area covered by his subscribed
mobile network provider. The customer acknowledges that, depending on
the recipient's mobile provider service, it may not be possible to transmit
the SMS message to the recipient successfully, particularly if the provider
does not support SMS delivery at all or if the provider experiences technical
issues preventing delivery.
17.3. Large Volume Transmission
The customer acknowledges that transmission of large SMS amounts (>
100,000 messages per day) may be subject to restrictions and delays on
the part of the mobile network providers affected. The customer agrees
to communicate his intent to transmit such volumes to Iflow at least 2
business days in advance in order to ensure that such delivery can take
place without disruptions.
17.4. Storage
SMS messages are assigned a life time of 72 hours. SMS messages which
could not be delivered successfully to the recipient's mobile phone within
this period will be discarded without notice.
17.5. SMS Content
The customer assumes full responsibility for the content of SMS messages
transmitted by the customer or by a third party on the customer's request.
The customer agrees to abide to all laws and regulations applicable to the
content and intent of SMS messages transmitted by him. The customer assumes
liability for all consequences and costs arising out of offences against
such regulations.
The customer must ensure that the SMS delivery does not cause disturbance
or harassment of a recipient or other third party. The customer agrees
to refrain from sending SMS messages containing offensive, violent, pornographic,
or discriminatory, or otherwise illegal content.
The customer is not permitted to send SMS messages to recipients who have
made clear that they do not wish to receive SMS messages or advertisements
via SMS.
The customer agrees to indemnify and hold Iflow, and its subsidiaries, affiliates,
officers, agents, co-branders or other partners, and employees, harmless
from any claim or demand, including reasonable attorneys' fees, made by
any third party due to or arising out of Content the customer transmit
through the Service, the customer's use of the Service, the customer's
connection to the Service, the customer's violation of the Terms of Usage,
or the customer's violation of any rights of another.
17.6. Identification of SMS Originator
The customer must specify for each SMS message which it wishes Iflow to
transmit a numeric or alpha-numeric originator containing information
about the customer and his services. Iflow will not deliver SMS messages
without originator information or with misleading originator information.
17 Email Service Terms
18.1. Delivery
The customer acknowledges that Iflow delivers e-mail messages via major
Internet Service Providers and can therefore only influence the delivery
resp. transmission of e-mail messages within the technical constraints
imposed by the abovementioned providers.
E-mails submitted via the Service will be transferred to the addressed e-mail
recipients within seconds to minutes. The customer acknowledges that,
depending on e-mail and Internet servers beyond Iflow's control, that
e-mails may not be successfully received by the addressed recipient.
18.2. Storage
Any graphic or attachment files associated with e-mail broadcasts will
be stored for a maximum of 120 days. Files stored on the Service for a
period exceeding this duration will be automatically deleted.
18.3. E-mail Content
The Member assumes full responsibility for the content of e-mail messages
transmitted by the Member or by a third party on the Member's request.
The Member agrees to abide to all laws and regulations applicable to the content
and intent of e-mail messages transmitted by the Member. The Member assumes
liability for all consequences and costs arising out of offences against
such regulations.
The Member must ensure that the e-mail delivery does not cause disturbance
or harassment of a recipient or other third party. The Member agrees to
refrain from sending e-mail messages containing offensive, violent, pornographic,
or discriminatory, or otherwise illegal content.
The Member is not permitted to send e-mail messages to recipients who have
made clear that they do not wish to receive e-mail messages or advertisements
via e-mail.
The Member agrees to indemnify and hold Iflow, and its subsidiaries, affiliates,
officers, agents, co-branders or other partners, and employees, harmless
from any claim or demand, including reasonable attorneys' fees, made by
any third party due to or arising out of Content the Member transmit through
the Service, the Member's use of the Service, the Member's connection
to the Service, the Member's violation of the Terms of Usage, or the Member's
violation of any rights of another.
18.4. Identification of e-mail sender
The Member must specify for each e-mail message which it wishes Iflow
to transmit a valid originator e-mail address owned and accessible to
the Member. Iflow will not deliver e-mail messages without originator
information or with misleading originator information.
19. Unsubscribe and opt-out instructions
For any messaging type (e.g. e-mail, fax, SMS text) the Member must action any
unsubscribe or opt-out messages received by them. While Iflow endeavours to
provide as many ways as possible for the Member to add unsubscribe information
to the Member's Stop List, Iflow does not accept any responsibility if Member
does not action the requests. Opt-out requests are legally binding requests for
the Member to handle.