Replies
Iflow is two-way. When you send from a reply number, people can reply by text as normal, and their replies arrive in your Iflow account.
Which messages can be replied to
| Sent from | Can people reply? |
|---|---|
| A reply number | Yes |
| A sender ID (your organisation’s name) | No. Phones don’t let people reply to a name |
If you need answers, such as confirmations, send from a reply number. See About sender IDs.
Shared and dedicated reply numbers
In some countries Iflow offers a shared reply number, which costs nothing per month. You can also rent your own reply number for a monthly fee, where it’s offered. The pricing page shows what’s available in your country.
What a reply costs
Each reply received is charged at your country’s reply rate. See the pricing page.
STOP replies
If someone replies STOP, their number is added to your stop list and they won’t be sent further messages. See Opt-outs and the stop list.